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Bookings Terms and Conditions

100%Jerusalem Group Bookings Terms and Conditions

 Any person booking a 100%Jerusalem activity does so subject to the following conditions.



All bookings remain provisional until a signed confirmation is received either via email or post to confirm the booking and full payment has been received.
All bookings whether  provisional  or confirmed are identified with a unique reference number which must be quoted in all subsequent correspondence.

To accommodate tours, groups may be split into smaller groups at the time of booking or on arrival.

Clients with accessibility requirements must make the group reservations team aware at the time of booking.



Your  booking  will not be confirmed until we have received the payment.

 Once full payment has been received your booking will be confirmed to you in writing and a confirmation and receipt will be sent out.
Full pre-payment must can by   debit/credit card,  cash,  or  direct bank transfer-

To process a debit/credit card payment or for direct bank transfer details,
please contact 100%Jerusalem Group Reservations Office
Telephone: +972-(0)72 222 2052

If payment is made by bank transfer all bank charges are the  responsibility of the customer.
A remittance advice should be sent to the Group Bookings Office to confirm all BACS transfers.
Please contact us if you have a query with making payment for your group.


Amendments & Cancellations

To amend your booking up to 48 hours prior to your visit please call or email .

100%Jerusalem reserves the right to charge for any amendments made within the 48 hour period prior to arrival.

Additional numbers attending to those originally booked must be pre- advised. Increases to booked numbers, services and facilities will be charged at prices applicable at the time of such revision. Please contact the group reservations office to arrange this.

Cancellations must be made at least 7 days in advance of your arrival time. All cancellations made within 7 days of the booked visit date will not receive a refund. Cancellation fees are 100% of the booking.

To cancel your booking  please call +972-(0)72 222 2052

Cancellations for 100%Jerusalem activities are charged as follows:
- 4 weeks before visit – 25%
- 3 weeks before visit – 50%
- 2 weeks before visit – 75%
- 1 week before visit – 100%

No-show fees are 100% of the booking. 100%Jerusalem retains absolute discretion as to whether No-show fees will be charged.

Refunds –100%Jerusalem retains absolute discretion as to whether refunds will be given.


On the day of the 100%Jerusalem activity

We ask all groups to arrive at least 5 minutes before their scheduled tour time.

Standard fees for late arrival will be 100% of the booking fee.

We ask that all children are supervised at all times during their activity/tour.

Notification of a group’s late arrival must be advised. Contact telephone details are located on your confirmation.

Groups arriving with fewer people than originally booked will be charged for all pre-ordered places.